"I stepped out the other morning to get the newspaper, and I said 'hey look at the water coming out of this manhole,'" said Dom DiCarlo, from Rotterdam.
A day and half later, water is no longer spewing out into the streets. But it is not running inside the DiCarlo's house either.
"No coffee, I had to melt ice cubes to have a glass of water, can't flush," said Arlene DiCarlo.
Homes and businesses throughout the Town of Rotterdam were also without water. Or with water that had to be boiled. Meanwhile, crews were working yesterday and today to fix the cause, a water main break on Princetown Road. The people we spoke with were not able to get much information on when it all would end.
"We have dirty dishes just waiting to be washed, so hopefully we get the water back soon," said Shana DeRocco.
Crews on the scene said they had to pump the water out before crews could get inside. Those crews hope that tonight is the night water gets turned back on. The people we spoke with said they do too. But that they are making do, as they wait.
"We went and got some bottled water. I have a lot of family in town so we just have been going to family's houses to shower and do the daily routine," said DeRocco.
"As long as I have heat and electricity, I don't have any problem," said Arlene DiCarlo.
The Town of Rotterdam said that water should not be consumed for personal hygiene, but can be used for showering. It also said that people may still experience times of low or no water pressure as crews continue to make repairs.