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Local man among customers affected by Wal-Mart's online price glitch

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Updated: 11/07/2013 3:53 pm

EAST GREENBUSH, N.Y. – This week, Wal-Mart customers who were shopping online found deals that seemed too good to be true and one local man says he was one of those customers.

Wal-Mart has since stated since Tuesday night that there was a glitch on the website which caused treadmills to be listed at $33 and computer monitors for just under $9.

"I hopped online and sure enough there was very low prices," said Jim LaMountain of Stephentown, "I bought a few cars for my grandchildren. The electric ride along cars. They were a very good price. $29.97, listed for $259 regular price."

Little did LaMountain know, his grandkids' cool cars were about to be repossessed. Scores of online shoppers, including LaMountain, woke up to an email, saying their orders have been cancelled. A glitch in the big box stores computer system rolled some of its online prices too far back.

"I knew in the back of my mind it was too good to be true," stated LaMountain.

Since the glitch, Wal-Mart Spokesperson Ravi Jariwala released a statement saying, "We did, in fact, experience a technical error that caused some items on our website to display incorrect pricing. We're sorry for any inconvenience to our customers."

The company says it has resolved the issue and Walmart.com is now functioning just fine.

A $10 e-gift card will be given to customers for the trouble.

LaMountain said he was a little upset he would only be receiving a $10 gift card but he said he "knew it was too good to be true."

Wal-Mart says it has resolved the issue and Walmart.com is functioning normally. As a precaution, computer technicians are checking the rest of the prices on the store's website.

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phredV - 11/7/2013 6:43 PM
0 Votes
If it looks too good to be true.... It's too good to be true.... It was such an obvious error....
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