LATHAM, N.Y. – The New York State Police headquarter in Latham unveiled a new communications center on Wednesday.
The communications section, or COMSEC, will be housed in the new Troop G headquarters and at 3,200-square-feet, is twice the size of the old center and will dispatch calls from all ten counties.
The new communications center is equipped with the newest cutting edge technology. It has sound panels in the ceiling and sound padded walls to decrease ambient noise for dispatchers.
"The dispatchers that you'll see in that room by contract will work anywhere from 8 to 16 hours based on the events of the day and the needs of the troop," said Sgt. Timothy Morris.
To make the dispatchers working long hours more comfortable, they have state of the art work spaces that rise so they can also stand and work at the same time.
The room has an improved 911 mapping system, which State Police say will keep the community safer because they can share information quicker and deploy resources better.
It also has a video wall to monitor weather and traffic throughout the Capital Region, with a new digital radio system that allows dispatchers to communicate with road crews in northern counties to better direct road crews, and if a major weather event knocked out power the room would still be operational.
"It has a UPS backup system which will go to a generator. There's a belly tank, external tanks. We have the ability to bring in additional equipment to keep the facility up and running so it has been designed based on the hurricanes that we've gotten the threats of the world today," explains Sgt. Morris.
The new center also has the ability to house other agencies if needed. It has extra rooms and seating in case of an emergency.